Investigations Manager

General Commercial Gaming Regulatory Authority - GCGRA

The Investigations Manager plays a dual role by both supervising financial investigative work and conducting hands-on analysis, including forensic accounting, fraud detection, and detailed examination of financial statements, ratios, ledgers, etc. The position requires collaboration with other regulatory divisions, law enforcement agencies, and financial institutions, while leveraging advanced tools in data analytics, Microsoft 365 platforms, and financial intelligence systems to ensure robust oversight of financial conduct in the gaming industry.

Additionally, the investigator must build and maintain professional relationships with gaming operators, law enforcement agencies, and other key stakeholders.

• Lead and manage complex investigations into potential violations of gaming laws, regulations, and internal policies.
• Lead and conduct comprehensive background checks and suitability assessments of gaming license applicants, employees, vendors, and qualifiers, including jurisdictional verifications and in-depth reviews of character, integrity, and business history.
• Lead and manage complex financial investigations into suspected fraud, misrepresentation, insolvency, or financial non-compliance by gaming operators, vendors, or associated parties.
• Conduct and oversee forensic accounting analyses, including deep dives into financial statements, general ledgers, balance sheets, cash flow, profitability, and solvency ratios to detect financial red flags or inconsistencies.
• Conduct and supervise correlation and relationship analysis across entities, transactions, and digital footprints to uncover suspicious links, patterns, or indicators of non-compliance.
• Prepare clear, detailed, and technical investigative reports to support regulatory decision-making and enforcement actions.
• Assess the financial suitability and integrity of license applicants and qualifiers through analysis of capital structure, source of funds, ownership interest, and accounting practices.
• Identify and investigate signs of financial misconduct, including embezzlement, falsification, money laundering risks, and concealment of assets or liabilities.
• Leverage Microsoft Office 365 suite (Excel, Power BI, SharePoint, Access, etc.) for data analysis, visualization, document management, case tracking, and presentation of investigative findings.
• Use data-driven tools and accounting software to perform pattern recognition, statistical analysis, and cross-ledger reconciliation to support enforcement actions.
• Coordinate and collaborate with law enforcement and other regulatory bodies on joint investigations and compliance matters.
• Develop and implement enforcement strategies and respond to complaints from the public, licensees, or officials with appropriate investigative action.
• Testify in hearings or court proceedings as required, providing expert insight and evidentiary findings.
• Provide guidance, training, and supervision to junior investigators or team members and contribute to capacity building within the department.
• Build and maintain constructive relationships with gaming operators, stakeholders, and other partners, fostering trust and cooperation.
• Monitor and enforce compliance with all applicable GCGRA bylaws, policies, and procedures, and promote alignment with organizational goals.
• Oversee and coordinate with external consultants engaged to support compliance or forensic activities.
• Report to the Head of Investigations and perform additional duties as assigned.