المدير الإقليمي Concentrix Corporation

Job Title:

Regional Director (F/M) - F s Mekn s - French - English

Job Description

Who are we?

Concentrix is a global company with a presence in more than 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.

Your mission

As a Regional Director, you will ensure a key role through the following missions:

• To ensure compliance with the budgetary objectives set by their general management and to guarantee the profitability of the region
• Relay the company's strategy to its employees
• Embodying and upholding Concentrix values and spreading the company's culture
• Manage the staff representative bodies, by delegation from the general management
• Maintain a good social climate in your region
• Guarantee the application and compliance with quality processes and standards (ISO, NF345, CWR), as well as the safety regulations applicable in the region
• Ensure compliance with internal regulations and regulations relating to labour law
• Manage the animation and coordinate the internal communication
• To get people to drive, to support the key drivers, the implementation of the country's strategy for the region
• Accompanying and supporting the technological transformation operated

Delivery/operations management :

• Ensuring compliance with qualitative and quantitative contractual commitments
• Monitor the margins/efficiency of your region, and make the necessary trade-offs
• Manage the implementation of new activities in collaboration with the Account Management / BU / Global account and in coordination with the General Management
• Ensure that the objectives in terms of turnover, absenteeism and staff ratio are achieved on the sites and the implementation of the necessary action plans

Team Management

• Animate, motivate and retain your teams
• Manage site support teams
• Set individual goals for your employees
• Evaluate your employees, define their areas of development and support their rise in skills
• Identify the training needs of your employees
  

Management of the client giving the order

• Ensure prospect & customer visits (highlight the region, present the Concentrix offer)
• Participate in the various governance bodies

The profile of our Game-Changers

• You have experience in managing a profit center
• You have already managed teams of more than 300 employees
• You have excellent interpersonal skills with a good ability to convince and create the support of your teams
• You have a creative and innovative temperament
• Be proactive
• You are a leader with the ability to make decisions and federate
• You are customer-oriented and results-oriented
• You have a good command of P&L and budget management
• You have knowledge in the management of social relations and the animation of employee representative bodies
• You are fluent in English

Our recruitment process is inclusive and ensures the selection of the best talent:

• First changes with our recruiters in order to assess the suitability of your profile with the requirements of the position
• Online Personality Transfer
• In-depth interview with your future managers to explore your skills and interest in the position. This step may require several interviews
• Selection of the successful candidate after briefing with stakeholders and presentation of the job offer

Ready to take up the challenge? Join the Concentrix adventure, innovation, operational excellence and the well-being of our employees meet!

Rental:

MAR F s - 112, Avenue des FAR Racetracks, Ville Nouvelle

Language Requirements:

English (Required), French (Required)

Time Type:

Full time

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