Senior Project Manager - ERP Project - Two-year project-based contract The American University in Cairo

Job Purpose: The Senior Project Manager (SPM) leads the implementation of the University’s ERP project. The role is accountable for planning, coordinating, and delivering the ERP project within agreed timelines and scope. Reporting to the ERP steering committee and project sponsor, i.e. president, the SPM ensures project governance, change management, and stakeholder engagement.

The SPM acts as the central coordinator between functional and technical stakeholders, and external vendors, ensuring strategic alignment and standards compliance, and ensuring the project delivers measurable institutional value and goals.

Core Responsibilities:

Project Management and Execution:

• Lead ERP implementation from initiation to post-go-live

• Track progress and ensure delivery on time, scope, and budget

• Develop and manage project plans, timelines, and risk registers

• Identify risks and lead mitigation and quality control efforts

• Coordinate activities across HR, finance, faculty affairs, IT, including the Senior Director, Tech Solutions ERP, and auxiliary units

Change Management and Adoption of ERP project:

• Support change management in the ERP project

• Develop communication plans, stakeholder engagement, and training programs

Governance and Reporting:

• Executive Reporting: Provide structured updates, dashboards, and issue summaries to the ERP steering committee and project sponsor, i.e. president, in alignment with project phase reporting cycle

• Decision Escalation: Identify and escalate critical decisions, scope changes, or risks requiring steering committee action

• Project Governance: Ensure project decisions, risks, and changes are documented, tracked, and managed transparently

Stakeholder Engagement:

• Liaison: Act as the central point of contact between the AUC project teams and external partners or vendors throughout implementation

• Collaboration Facilitation: Lead workshops, gather business requirements, and ensure feedback loops are closed with clear actions

• Institutional Alignment: Ensure that project outcomes are in service of project priorities, such as administrative efficiency and stakeholder experience

Vendor and Partner Coordination:

• Implementation Oversight: Manage day-to-day activities of ERP implementation vendors and consultants to ensure timelines, deliverables, and quality standards are met

• Contract Execution: Monitor service levels, escalate delivery risks, and coordinate corrective actions as needed

• Project Integration: Ensure that third-party deliverables are tightly aligned with the ERP project plan