Social Media Team Leader

Ayed Academy

Job Objective:

• To lead and supervise the social media team across all specialties.
• Ensure the smooth execution of daily and weekly workflows.
• Maintain high-quality output in alignment with the Marketing Manager s strategy and plans.

Daily Responsibilities:

• Assign daily tasks to team members and set clear priorities.
• Monitor execution and ensure adherence to deadlines.
• Provide direct and constructive feedback to improve work quality.
• Deliver clear, comprehensive, and guiding briefs to new team members.
• Manage the daily workflow and ensure smooth collaboration between team members.
• Review content before submitting it to the Marketing Manager for final approval.
• Review designs prior to publishing and ensure compliance with the approved brand identity.
• Ensure posts are fully prepared and scheduled for publishing on time.
• Monitor moderation activities and ensure the quality and professionalism of responses.
• Ensure consistent use of the approved Tone of Voice across all platforms.
• Verify the accuracy and correctness of all published educational content.
• Handle publishing issues, comments, or crises promptly and professionally.
• Support team members facing delays in task delivery and help resolve obstacles.

Weekly Responsibilities:

• Ensure alignment between content, design, and marketing campaigns to maintain consistency.
• Execute the Marketing Manager s strategy and translate the monthly plan into clear actionable tasks.
• Explain campaign plans and phases to the team and assign responsibilities for each phase.
• Escalate unresolved issues to the Marketing Manager after attempting internal solutions.
• Follow up on work progress with the Marketing Manager on a daily and weekly basis.
• Attend meetings related to course planning and publishing schedules.
• Evaluate the speed and quality of moderation responses and submit recommendations for improvement.
• Assist with urgent or ad-hoc tasks when required.

• Full-time on-site position at the academy (8 working hours per day).
• Proven experience in managing or leading social media teams.
• Strong time management skills with the ability to handle multiple tasks efficiently.
• High attention to detail and strong skills in reviewing content and designs to ensure quality.
• Solid understanding of marketing campaigns, workflows, and team roles.
• Excellent communication skills and the ability to handle unexpected situations.
• Strong follow-up skills and experience in daily and weekly reporting.

Authorities:

• Assign and distribute tasks among team members.
• Request content or design revisions to maintain quality standards.
• Evaluate team performance and submit daily/weekly performance reports.
• This role does not include strategic or financial decision-making authority.