Sr. IT Client Engineer

Lucid Motors

Responsibilities:

• Define and drive EUC strategy for desktops, laptops, and mobile devices across Windows, macOS, Linux, Android, and iOS.
• Architect and maintain standard builds, images, and baselines aligned with CIS, NIST, and ISO frameworks.
• Deploy and configuration of Jamf Pro, Intune, SCCM, and Tanium for scalable endpoint management.
• Automated software packaging, updates, and patch management workflows.
• Own compliance reporting and audit closure for endpoint security and asset management.
• Develop automation scripts in PowerShell, bash, and Python to streamline operations.
• Integrate endpoint platforms with CMDB, security tools, and telemetry dashboards.
• Lead incident and problem management, root-cause analysis, and permanent fixes.
• Govern change management for endpoint releases to ensure reliability.
• Collaborate with Security, Networking, and Applications teams to resolve technical issues.
• Manage vendor relationships and support escalations for endpoint solutions.
• Administer and support O365 (Microsoft 365) services and email systems, including user management, permissions, and troubleshooting.
• Communicate technical status, risks, and recommendations to stakeholders.

Skills & Qualifications:

• Bachelor s degree in computer science, Information Technology, or a related field
• 8+ years of hands-on experience managing Windows, macOS, and Linux endpoints
• Mobile device management expertise (Android/iOS)
• Proficient with JAMF, Intune, SCCM, and Tanium endpoint management tools
• Skilled in enterprise backup solutions
• Strong knowledge of Active Directory and DNS administration
• Advanced patch management and compliance enforcement
• Automation skills using PowerShell, bash, and Python
• Security hardening of endpoints and infrastructure
• Administration of O365 (Microsoft 365): Exchange Online, Teams, SharePoint, OneDrive, and Intune
• Excellent troubleshooting and root cause analysis abilities
• Strong verbal and written communication skills
• Solid understanding of ITIL processes (Change, Incident, Service Management)
• Proven ability to collaborate across teams and deliver successful infrastructure projects