Automation Engineer

Ziina

Ziina is building a dedicated automation function within Operations to enable every team in the company to move faster with fewer resources. We're looking for a technically strong Automation Engineer to be the first hire in this function someone who can take ambiguous problems from internal teams, build proof-of-concept solutions quickly, and ship them with the documentation and monitoring needed for others to own long-term.

This role sits at the intersection of operations and engineering. Your work will be cross-functional, building automations for compliance, finance, risk, customer support, and other non-engineering teams. You'll use low-code platforms for rapid iteration and contribute directly to the backend codebase when automations touch production systems. We already use agentic workflows, LLM-powered data extraction, and RAG systems in production you should be comfortable evaluating when AI is the right tool and when simpler automation is better.

As an Automation Engineer at Ziina you will:

• Build 0-to-1 automations for internal teams: Take requests from the Automation Service Desk, scope solutions, and ship using agentic flow orchestrators, or custom code whatever fits the problem.
• Contribute to the backend codebase: Write production-grade code for automations that touch production systems, following engineering standards and submitting PRs for review.
• Triage and prioritise the automation backlog: Work with stakeholders across the company to scope requests, set expectations, and sequence delivery based on impact.
• Document and hand off: Deliver every automation with clear inputs/outputs, runbooks, error handling, and alerting then train the requesting team to own it day-to-day.
• Maintain the automation register: Ensure all live automations meet go-live checklist criteria and are properly documented and monitored.
• Backstop orphaned automations: Catch things that break or lose owners before they become incidents act as the safety net for the company's automation estate.
• Join weekly triage with Engineering: Participate in a joint sync to assign ownership on cross-functional requests, surface dependencies, and unblock delivery.
• Build with AI where it makes sense: Evaluate and deploy AI-powered solutions (agentic workflows, LLMs, RAG) alongside traditional automation, choosing the right tool for the problem.