ERP & Administration Executive (Zoho One)

RecodeWorld

Role Overview

We are seeking an ERP & Administration Executive (Zoho One) to own and manage the company’s administrative documentation, vendor/tenant records, and ERP workflows.

The ideal candidate is administratively strong, system-oriented, and IT-savvy, with hands-on experience implementing, configuring, and maintaining workflows across the Zoho One ecosystem.

Key Responsibilities

Administration & Documentation

Maintain, organize, and update all company, vendor, and tenant documentation on Zoho WorkDrive

Ensure proper document version control, naming conventions, and access permissions

Manage compliance documentation related to vendors, tenants, contractors, and partners

Handle vendor and tenant visa documentation and application processes in coordination with PROs and government portals

Maintain records related to contracts, permits, NOCs, IDs, licenses, and approvals

ERP & Zoho One Management

Act as the primary Zoho One administrator for operational and administrative modules

Configure, maintain, and optimize Zoho applications including (but not limited to):

Zoho WorkDrive

Zoho People

Zoho Projects

Zoho CRM

Zoho Forms

Zoho Desk (if applicable)

Implement workflows, approvals, automations, and permissions as per company SOPs

Ensure cross-app integration and data consistency within Zoho One

Support onboarding of team members on Zoho systems and processes

Liaise with Zoho support or implementation partners when needed

SOPs & Process Improvement

Translate company SOPs into structured digital workflows within Zoho One

Support continuous improvement of documentation, templates, and operational processes

Identify inefficiencies and propose automation or system enhancements

Ensure SOP adherence across teams through system enforcement and reporting

Work closely with Operations, Finance, HR, and Project teams to align documentation and workflows