HR Operations Manager

Client of Exceed IT Services

The HR Operations Manager is responsible for overseeing the full employee lifecycle including onboarding & offboarding, payroll administration, EOS calculations, employee relations, compliance with labor laws, and daily HR operational activities. The role ensures accurate payroll processing, legal compliance, employee documentation, and smooth day-to-day HR operations.

Responsibilities:

• Manage employee onboarding process including documentation and system setup
• Handle employee offboarding including clearance, exit documentation, and final settlements
• Prepare employment contracts, offer letters, and related agreements
• Review and approve recruitment authorizations (RA) and employment offers
• Oversee monthly payroll processing and ensure accuracy
• Manage employee attendance records and leave tracking
• Calculate End of Service (EOS) benefits and final settlements
• Review payroll reports and ensure timely salary disbursement
• Handle salary adjustments, deductions, and allowances
• Manage daily HR operations and employee requests
• Issue employee letters (salary certificates, NOCs, experience letters, etc.)
• Handle employee verifications and background confirmations
• Process employee claims and reimbursement requests
• Maintain and update employee records and HR database
• Ensure compliance with local labor laws and company policies
• Handle HR/legal matters and labor cases
• Manage employee disciplinary actions and documentation
• Support in resolving labor disputes and government-related matters
• Liaise with legal advisors when necessary
• Prepare HR reports (headcount, turnover, leave balance, payroll reports)
• Monitor HR KPIs and compliance metrics
• Ensure confidentiality and data accuracy