Restaurant General Manager

Client of Cutting Edge Recruitment

Experience innovative fusion cuisine in an awarded restaurant and unforgettable dining atmosphere! About the Restaurant:

A contemporary culinary destination in Jeddah, known for its sophisticated atmosphere, innovative cuisine blending East Asian and South American flavors, and an unwavering commitment to exceptional guest experiences. The restaurant blends modern design with artistic and cultural elegance, creating a warm and immersive environment that captivates both local and international guests. Every detail from the flavour-rich, thoughtfully crafted menu to the attentive, personalized service reflects our dedication to quality, creativity, and truly memorable dining. As one of the city s rising lifestyle hubs, the restaurant continues to elevate its standards and push boundaries within the region s vibrant food and hospitality scene.

About the Role:

The Restaurant General Manager is responsible for overseeing the daily operations and management of the restaurant. This role ensures that all aspects of the restaurant run smoothly and efficiently, providing excellent customer service, maintaining high standards of food quality and safety, and achieving financial targets. The General Manager leads and motivates the restaurant team to deliver exceptional dining experiences and supports the company s growth and profitability objectives.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring efficiency and effectiveness in all areas.
• Implement and monitor standard operating procedures (SOPs) to maintain consistency and quality.
• Ensure compliance with health and safety regulations, food safety standards, and company policies.
• Develop and manage budgets, controlling costs and maximizing profitability.
• Monitor financial performance, including sales, expenses, and profit margins, and take corrective actions as needed.
• Conduct regular financial analysis and reporting to senior management.
• Ensure the highest level of customer service, addressing and resolving customer complaints and feedback promptly.
• Foster a customer-centric culture, ensuring all team members prioritize guest satisfaction.
• Recruit, train, and manage restaurant staff to ensure a skilled, motivated, and high-performing team.
• Conduct performance evaluations, provide coaching and development opportunities, and implement corrective actions when necessary.
• Promote a positive and collaborative work environment that encourages teamwork and open communication.
• Develop and implement marketing initiatives to attract and retain customers.
• Promote special events, seasonal promotions, and new menu offerings to drive sales.
• Build and maintain relationships with local businesses and community partners to enhance brand visibility and reputation.
• Oversee inventory management, ensuring optimal stock levels while minimizing waste.
• Establish and manage supplier relationships, negotiating contracts to secure quality products at competitive prices.
• Ensure all equipment and facilities are properly maintained and fully operational.
• Maintain the highest food and beverage quality standards through effective quality control procedures.

Qualifications:

• Proven experience as a Restaurant General Manager or in a similar leadership role within the hospitality or restaurant industry.
• Strong knowledge of restaurant operations, financial management, and customer service best practices.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with POS systems and inventory management software is an advantage.
• Fluent in English (spoken and written); Arabic language skills are a plus.