Workforce Management Senior Manager HungerStation

Workforce Management

• Execute workforce planning strategies to ensure that the right number of employees with the right skills are available to meet operational requirements.

• Oversee staff scheduling to ensure that shifts are appropriately staffed to meet demand while managing labor costs effectively.

• Define, track, and report on workforce management key performance indicators (KPIs) to assess staffing efficiency and performance.

• Analyze performance metrics to identify areas for improvement and implement solutions accordingly.

• Provide leadership and guidance to the workforce management team, ensuring that employees receive necessary training and development.

• Collaborate with the IT department to integrate and optimize workforce management technology solutions.

Strategy & Planning:

• Contribute to the development and execution of the Division s ABCs and OKRs, while ensuring alignment with other Functions' heads.

• Make critical decisions that support the Division's strategic and tactical direction.

• Establish the plans for the respective functions/teams and provide inputs that support the Division s goals and objectives.

• Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.

• Measure and track the Division's OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.

People Management

• Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.

• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.

• Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.

Budget Management

• Manage and own the budgeting cycle and provide input to the budgeting process.

• Ensure effective utilization of the function's budget, and report accurately on progress and challenges.

• Investigate and propose implementing strategies that result in a positive financial impact for HS.

• Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.

• Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.

Governance and Resilience

• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.

• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.

• Uphold a high-performance working environment and promote HS s Values.