People Ops Associate tabby

In your role, you will:

• Maintain accurate employee data for KSA employees by processing updates under established guidelines and supervision.
• Execute employee lifecycle transactions such as new hires, salary changes, promotions, transfers, employee record updates, and terminations with attention to detail and timeliness.
• Support periodic data audits by preparing reports, validating records, and flagging discrepancies for review.
• Assist with system updates and coordinate with HQ to ensure data alignment across HR platforms.

Employee Services & Advisory Support

• Act as an initial point of contact for routine employee HR inquiries, ensuring a professional and service-oriented experience.
• Process standard employee requests including HR letters, salary certificates, leave balance inquiries, and basic employee data updates.
• Share policy and process information with employees, escalating complex or sensitive cases to senior HR team members.

HQ & External Stakeholder Coordination

• Support day-to-day HR transactions in coordination with HQ and external partners, following defined processes.
• Prepare and submit documentation for GOSI registrations, updates, and removals, ensuring completeness and accuracy.
• Coordinate medical insurance enrollment and changes, and support employees with basic claims-related queries.
• Prepare Qiwa contract documentation and support renewals or amendments under guidance.
• Develop working knowledge of KSA people operations requirements and government systems.

Offboarding & Exit Management

• Support offboarding activities by coordinating documentation, system updates, and clearance steps in line with procedures.
• Assist in preparing termination documents and final settlement calculations for review and approval.
• Ensure timely submission of required updates to internal systems and government portals.
• Support exit interview administration and documentation.

Compliance, Reporting & Continuous Improvement

• Follow established HR policies and local labor requirements to support compliance.
• Maintain organized and accurate employee records to support audits and internal reviews.
• Prepare basic reports and data summaries for senior HR team review.
• Suggest process improvements and support implementation efforts under supervision.