Employee Experience Lead Vodafone

الوصف الوظيفي

الأدوار والمسؤوليات

الملف الشخصي المطلوب للمرشحين

Employee journey design

• Design and continuously enhance the end-to-end employee journey, starting from the recruitment stage and extending through onboarding, growth, development, key employee moments, and offboarding.
• Apply design thinking principles to identify pain points, simplify processes, and build employee-centric journeys that are relevant, practical, and engaging.
• Ensure that all employee experience touchpoints reflect Vodafone Egypt s ambition to deliver a best-in-class workplace experience.

Stakeholder collaboration and execution

• Partner with stakeholders across the organization to ensure employee lifecycle touchpoints are well managed and aligned with the desired employee experience standards.
• Gather feedback, identify gaps, and translate insights into clear action plans with defined ownership and follow-through.
• Drive execution of employee experience initiatives and ensure progress is tracked, communicated, and delivered effectively.

Onboarding and employee integration

• Manage the monthly onboarding plan to ensure new joiners are welcomed, well informed, and successfully integrated into the company from day one.
• Coordinate onboarding touchpoints and employee experience moments that help new hires connect quickly with the culture, ways of working, and broader organization.
• Continuously improve the onboarding journey based on feedback, experience data, and evolving business needs.

Technology, insights, and continuous improvement

• Use technology, AI, and predictive analytics to strengthen employee experience design and ensure journeys remain modern, efficient, and aligned with evolving global trends.
• Analyze employee feedback and other relevant indicators to identify improvement opportunities and recommend meaningful actions.
• Define and monitor KPIs and success measures to assess the effectiveness of employee experience initiatives and raise standards over time.

Communication and facilitation

• Deliver engaging sessions and presentations on behalf of the People function, including onboarding sessions and other employee experience-related forums.
• Communicate complex ideas in a simple, human, and compelling way to different audiences across the organization.
• Act as an advocate for employee experience, helping embed a culture of care, simplicity, and continuous enhancement

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• 6 8 years of relevant experience in Human Resources, Employee Experience, Employee Engagement, Internal Communications, or similar fields.
• Strong project management skills with the ability to lead multiple initiatives and drive execution across different touchpoints.
• Strong analytical skills with the ability to assess feedback, identify priorities, and recommend practical actions.
• Excellent stakeholder management and collaboration skills.
• Strong communication and presentation skills in English and Arabic.
• Passion for employee experience, continuous improvement, and creating meaningful employee moments.
• Awareness of current trends in employee experience, workplace culture, and technology-enabled people practices.