Staff Product Manager, Knowledge

Deel 

As a Staff PM, you ll:

• Own the Knowledge Platform and Knowledge Apps, CMS, and AI-powered knowledge distribution tools - used by thousands of customers and internal agents daily.

• Drive the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data.

• Partner deeply with content, engineering, design, AI, support, legal, and GTM teams to build both backend systems and polished frontend experiences.

• Shape how knowledge is structured, stored, and distributed - from schema design to UX surface.

• Elevate Deel s UI quality by using the Knowledge Hub as a flagship product for design and usability.

• Balance internal efficiency (CMS) with external delight (Hub, AI, and embedded surfaces).

• Drive clarity and rhythm within the team managing planning, priorities, and execution through structured but lightweight agile practices.

• Work with our Knowledge content team to ensure the highest quality knowledge content.

You ll Be a Great Fit If You

• Are a senior or staff-level IC with 8 10+ years of experience owning complex internal + external products.

• Have experience with Information Retrival(AI Search, Ranking), RAG, AI/LLM tooling, automated knowledge extraction.

• Have experience with content platforms, structured data, CMSs, and AI-enabled search.

• Think in systems, abstractions, and schemas, and can work closely with engineers to bring those to life.

• Have worked on cross-org initiatives involving multiple stakeholders across teams.

• Are an excellent communicator - clear, persuasive, and able to turn chaos into clarity.

• Know how to absorb large volumes of input and distill it into actionable roadmaps.

• Are comfortable saying no, but always with a better path forward.

• Care deeply about quality - from content precision to frontend UX polish.

• Are a natural operator you keep the trains running without turning everything into a process-heavy machine.

• Know how to run clean, effective agile ceremonies (e.g. sprint planning, retros, standups) and adjust rituals to fit the team s needs.

Bonus If You

• Have experience with compliance, legal or tax tech.

• Have worked in global HR, payroll, or SaaS with structured compliance knowledge.

• Have partnered with support, content, or legal ops teams at scale.

• Understand platform approach to building products that power 100+ product teams.