People & Organization Manager

Majid Al Futtaim

Key Responsibilities

• Drive and manage all people-related processes for frontline employees across multiple store locations.
• Partner closely with store management to ensure adequate staffing through efficient workforce planning and coordination with the recruitment team.
• Monitor and assess employee performance, attendance, and retention trends; implement improvement initiatives as required.
• Support and advise store leadership teams on employee relations, grievance handling, disciplinary matters, and compliance with UAE labor laws.
• Oversee and ensure consistency in onboarding, induction, and frontline training programs.
• Implement and track core P&O processes including performance appraisals, probation reviews, and development planning.
• Support the rollout of organizational changes such as restructures, new business models, or process optimizations.
• Promote and facilitate frontline engagement and recognition initiatives to boost motivation and morale.
• Guide line managers in developing their leadership and people management capabilities through coaching and mentoring.
• Ensure compliance with company policies, ethical standards, and statutory labor requirements.
• Maintain data accuracy and prepare reports on workforce metrics, attrition, and performance trends.
• Contribute to talent identification, succession planning, and employee development programs for the retail workforce.

Why Join Majid Al Futtaim

• Be part of the UAE s leading retail and lifestyle brand driving innovation and customer happiness.
• Collaborative and multicultural work environment across 45,000+ employees.
• Career growth opportunities within a regional powerhouse.
• Competitive compensation and benefits package.
• Commitment to employee well-being, inclusion, and sustainability through the Dare Today, Change Tomorrow initiative.

About Majid Al Futtaim

Majid Al Futtaim is a Dubai-based leading conglomerate transforming the retail and lifestyle landscape across the Middle East, Africa, and Asia. With a portfolio spanning shopping malls, hypermarkets, fashion, and leisure brands, Majid Al Futtaim is committed to enriching everyday experiences through innovation, sustainability, and customer-centric excellence.