وكيل مركز خدمة الضيوف Minor International

To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.

To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.

Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.

To be proactive and innovative, suggesting alternatives that meet guest needs.

To develop a close and harmonious working relationship with all hotel departments,

To attend hotel events, daily shift briefings and training to improve professional skills.